Stayed here for a nite with the family. Rooms were clean but a bit small. A simple hotel but is in a good location. Behind the hotel is... read more the public beach and local food abundance. Many activities available at the beach provided by the local operators. opposite the hotel is the mall with many fast food. Also at the ground floor of the hotel there is Pizza hut, Loaf and Subway. You can easily walk along the Cenang Road where all the shops and eateries are located. More

  Best Stay Ever - Pros:-
Room very clean and large bed
Central location
Close to everything, walk-in distance to beach
Opposite Chenang Mall, free parking behind Chenang Mall

Cons:-
Need to improve on... read more wifi, Connection not good.

Apart form wifi, our stay are perfect.

  As long as your expectations are realistic, you should be fine here.
Pros:
- location: 2 minutes to the beach.
- the bed was very comfortable.
- the WiFi worked... read more perfectly.
- the air conditioner worked flawlessly.

Cons:
- there is no lobby. The reception area is the
size of a phone booth.
- the corridors are super narrow, and painted
an industrial grey. This creates a very
dreary ambiance.
- the towels are both skimpy & discolored.
The worst hotel towels I can ever recall.
- no hot water in the bathroom tap.
- no food options. For me, this is not an issue,
but I think some folk would not like this.
- what really turned me off was their lacking
customer service. On two, separate issues,
they were both dishonest and dismissive,
which conveys lack of respect.
Don’t tell me something which you know is
untrue. If something will take 30 minutes, tell
me that: I can handle that. Don’t tell me,
“have a seat; just one minute.” And then, 15
minutes later, again, tell me, “just one more
minute.” And when something is discovered
to be not working in the room, and after
30 minutes, I suggest, “just move me to
another room.” Don’t lie, and say you have
no vacant rooms, that you’re fully booked,
when it turns out that you have lots of
vacancies, and you ultimately, take my
suggestion, and move me to another room!
I’m afraid that this lack of honesty and
transparency is probably a cultural divide
that can’t be bridged. It set a tone right from
the beginning, however, that put a damper
on my holiday. The front desk people could
use some training in customer relations.

Overall, I think most people would be
perfectly content staying here.

The room was very comfortable.

Do note that you must pay a R 50.00 cash
deposit when you check in, which is
returned upon check out. So be sure to have
this cash with you - they will not accept
credit cards for this charge.

  Best location in center center of Cenang Beach. No breakfast but many eateries around. Friendly and helpful staff. We didn’t know how to use the remote for tv but staff... read more helped. Rooms are modern and good. Room seems renovated recently.

  good hotel...great location and value - Perfect hotel in a great location. Bed super comfy...pillows are very firm and not too my liking but that is a personal thing. Shower fast as hot water... read more tends to run out. Room is serviced daily and water replenished... had a problem with my mini fridge and it was handled promptly... got the price point the hotel was superb

  After looking at the map you believe it’s right on the beach while it’s not so, no doubt it’s very close to beach but there is hardly a sea view... read more as beach itself is very wide and habitation is a little away from sea. Trees hide the sea view, as such sea is almost without any colour in this part.
However the area around this hotel is very vibrant with a lot of hustle and bustle. Many restaurants, shops around. There is a small mall right across the street, with bank ATM and food chains. Cab availability was very quick.
Hotel itself is a small one with very basic facilities. If you are travelling on budget, location is the key, don’t expect star treatment.

If you want to stay closer to sea, not in secluded area, then this area is fine. A better hotel can be explored in the vicinity.

  Having stayed at Cenang Plaza Beach Hotel previously we were welcomed on our return with great enthusiasm by staff. Even had room upgrade. The staff at the hotel treat us... read more like family and always helpful every time you need it. A Specially thanks to receptions team for their kindness during our stay. Certainly will be advising to our friends of yhe excellent service provide by Cenang Plaza Beach Hotel.

  like this hotel so much, place are so strategic and located at center of the Chenang area. surrounding full of item to enjoy. All staff are so friendly and helpful... read more on every request. Management are really take good care about stay at the hotel. Will comeback again when going to langkawi

  Like many hotels since the pandemic the hotel is experiencing a returning to some type of normality. Close to the cenang beach and the cenang plaza shopping centre and also... read more many small and large businesses. Lots of duty free shops budget wise it is good value for money. My daughter and I always have a room facing the beach. The staff are professional and courteous and the rooms are kept tidy and clean daily. I have stayed at other hotels on the island of Langkawi but this hotel is more centrally located. I have been visiting Langkawi since he year 2000 on a regular basis

  Nice & clean hotel , my family book 2units of room looking a beach side fantastic view we had ! . Will come again for next trip to langkawi .... read more />
Staff at hotel also good at attending us during our stay , thank you to everyone that has been working at this hotel .